Xperience It

Change Management

Change the way you think about change.

Change is a constant in today’s business environment. That’s why Xperience helps teams cultivate sustainable change-ability, ensuring that leaders and team members are equipped to deal with the uncertainty and ambiguity of change — today, tomorrow, and into the future.

Our tools and processes leverage polarity thinking to help team members see a more complete picture of the change. We show teams how to use resistance as a resource and how to reduce the potential for oscillation and second-guessing.

Our approach to change management also allows organizations to tap into cultural capital, which is the new frontier of competitive advantage.

Is your team is ready to go from “fixes that fail” to “sustainable flow”?

Most change efforts are fixes that fail for one of three reasons, singly or in combination:

1. The wisdom of the past and the necessities of the future were not effectively identified and incorporated into the change effort; and/or
2. The change effort was viewed as a “solution” to identified “problems” as opposed to natural and ongoing oscillations that have the potential to be managed in sustianble ways; and/or
3. Key stakeholders were not included (or not included effectively) in the process, resulting in the view of the effort as being either too directive or too participatory.

Our goal is to help teams get past fixes that fail to achieve what we call sustainable flow. The Xperience approach to change management borrows heavily from Barry Johnson, PhD; Jake Jacobs of Real-time Strategic Change; and The Richard Barrett Values Center. Here are some key principles:

• RETAIN and ATTAIN — Combine the best of your past and present AND compelling visions for your desired future. When you build this integrated picture, people are energized to make it real.
  
• SUSTAIN by planning and doing — in the moment. Live in your future AND plan for it at the same time.
  
• ENGAGE and INCLUDE — Clear direction with limited inclusion AND broad-based participation create engagement and sustainable action.
  
• Keep REALITY in the Conversation — Expand your thinking by looking outside your organization to gain perspective AND focus inside your organization to gain insight.
  
• Create COMMUNITY — Ensure people feel allegiance to their respective part of the organization AND allegiance to the larger whole.
  
• Build UNDERSTANDING – Share information that needs to be common throughout the entire organization AND restrict custom information that meets unique needs of specific parts.

Contact us today to learn more.